Transparency and trust are core to Valcentra. Review our policies to understand how we protect your data and operate our service.
Updated March 2026
How we collect, use, and protect your personal information
Updated March 2026
The rules and conditions for using Valcentra
Updated March 2026
How long we keep your data and how to delete it
Updated March 2026
Our commitment to protecting your data and systems
Request a copy of all your personal data in a portable format.
Permanently delete your account and associated data.
Have questions about your privacy? Reach out to our team.
Found a security vulnerability? Let us know responsibly.
We retain transaction history for 7 years to comply with tax requirements. Bank account information is retained for 3 years. You can request deletion of specific data at any time, except for records required by law.
Yes. We use bank-grade encryption, secure authentication protocols, and never store your bank login credentials. We connect through Plaid, a trusted financial data platform used by thousands of apps.
Yes. You can delete your account anytime from Settings. Your personal data will be deleted immediately, though financial records required by law will be retained for 7 years.
No. We never sell your personal or financial data to third parties. We may share data with service providers (like Plaid or Stripe) only to provide the service you requested.
We fully comply with GDPR, CCPA, and other privacy laws. This means you have the right to access, correct, delete, and port your data. See our Privacy Policy for details.
We're here to help. Contact our support team with any questions about our policies or your privacy.
Email: [email protected] | Response time: Within 2 business days
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